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Taxpayer Advocacy Panel (TAP)                                  

Want to improve the IRS?¨SPEAK UP

Taxpayer Road Map to the U.S. Tax System

By Andrea Price, TAP member representing Ohio
Guest Column

In July 2019, the Taxpayer Advocacy Service (TAS) released a detailed “Subway Map” illustrating a Taxpayer’s Journey through the U.S. tax system.

The “subway map” visually demonstrates, at a very high level, the stages of a taxpayer’s journey through the tax system – from getting answers to tax law questions through audits, appeals, collection and litigation.

The map makes clear the complexity of tax administration, with its many connections, overlaps and repetitions between stages. Notably, it shows why the road to tax compliance isn’t always easy to navigate.

The National Taxpayer Advocate’s (NTA) 2018 Annual Report to Congress included a series of “roadmaps” depicting a taxpayer’s “journey” through the tax system. The subway map expands on the earlier roadmaps by providing a visually clear depiction of the taxpayer’s journey.

The subway map and a video viewing are now available. A hard copy is available as a print map. To place an order, call 800-829-3676 and request Publication 5341 or order your copy at taxpayeradvocate/irs.gov/roadmap.

“Anyone looking at this map will understand that we have an incredibly complex tax system that is almost impossible for the average taxpayer to navigate,” Nina Olson, NTA Director said. “I’ve been fortunate to work with so many committed members of Congress and their staff, in the House and the Senate, on both sides of the aisles. The Taxpayer Advocate Service’s remit – to ensure taxpayers are treated right by the IRS and their rights protected – has no party affiliation.”

This year in the 116th Congress, the Senate and House enacted Taxpayer First Act, H.R. 3151 introduced by U.S. Representative John Lewis [D-GA-5] and co-sponsored by Representative Brad Wenstrup [R-OH-2]. The Taxpayer First Act (HR 3151) protects taxpayers from tax-related identity theft by expanding to all taxpayers the ability to obtain an Identity Protection Personal Identification Number (IP PIN), establishes an independent office of appeals, includes provisions to exempt low-income taxpayers from the IRS’ private debt collection program and other measures to improve overall IRS customer service. The bill was signed into law on July 1, 2019.

The IRS has adopted a Taxpayer Bill of Rights as proposed by National Taxpayer Advocate Nina Olson. It applies to all taxpayers in their dealings with the IRS. The Taxpayer Bill of Rights groups the existing rights in the tax code into ten fundamental rights, and makes them clear, understandable, and accessible.

Watch the video and download a copy of the Taxpayer Bill of Rights (in English and en Español) at taxpayeradvocate.irs.gov/taxpayerrights

Taxpayer Advocacy Panel’s (TAP) mission is to listen to taxpayers, identify taxpayers’ issues and make suggestions for improving the IRS service and customer satisfaction. We not only listen to taxpayers; we try to do something about it. TAP is supported by and aligned with the IRS but is not part of the IRS and are not employees of the IRS. TAP is comprised of civic-minded citizen volunteers from all walks of life representing each state, D.C., Puerto Rico and an international member (citizens living, working or doing business abroad).

Everyone has something to say about taxes and the IRS. Please take a moment to give us your suggestions for TAP to consider by contacting one of the following:

TAP Ohio member: tapohioandreaprice@gmail.com

Toll-free at:1-888-912-1227

Website: www.improveirs.org

Facebook: https://www.facebook.com/TheTaxpayerAdvocacyPanel





Copyright © 2019 by [The Sojourner's Truth]. All rights reserved.
Revised: 11/21/19 16:08:01 -0500.

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