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So Tasha Jacobs was
brought in this spring from Greater Metropolitan Title
Company, where she was a closing coordinator, to fill the
mortgage loan officer/community lender position at TUFCU.
During her months at TUFCU,
Jacobs has had to create a mortgage loan program. She
interviewed a variety of loan officers at other institutions
to determine how TUFCU’s could be competitive; she
investigated the policies of Fannie Mae and Freddie Mac
(even though TUFCU’s loans will not be sold to a secondary
market); she set up a new loan origination system since the
one in use more than a decade ago no longer fit the
institution.
And on Friday, June 28,
the new program bore fruit for two longtime members of the
credit union as Albert and Aletha Easterly joined Jacobs at
Louisville Title to sign the final papers on the mortgage
for their new home – the first loan of the new TUFCU era.,
What a whirlwind
undertaking the first loan has been for TUFCU and the
Easterlys, said Jacobs. “We originated the process and
closed within 34 days.” Albert, a union electrician, and
Aletha, owner/manager of Quality Time Day Care, will be
occupying their new home within weeks, sometime this month,
after they apply a few finishing touches on carpet and
interior paint.
It’s their final home,
said Albert. “I’m never moving again,” he announced
enthusiastically during last week’s closing.
What benefits did the
Easterlys gain by using the services of the TUFCU mortgage
program?
“We do in-house
underwriting,” said Jacobs, explaining the benefits of the
TUFCU program. “We service all our loans, which means the
process is faster; we have market rates.”
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